SAP CRM combines all customer-relevant processes
from sales, customer service, and marketing in one system
and on one common database.
Would you like to have a 360-degree view of your customers? An integrated application that keeps sales, customer service, and marketing on a consistent level of information? A system that synchronizes master and transaction data automatically with your ERP system? With SAP CRM you get all this plus the best process support you could hope for. And with ECENTA you get an experienced partner to support you.
There are many CRM systems on the market, and when you take a close look at them you will find that most of these are merely applications for sales support. SAP CRM combines all customer-relevant processes from sales, customer service, and marketing in one system and on one common database. The integration with SAP ERP and SAP BI is built in so that SAP CRM is not an isolated solution. By integrating into the existing IT landscape a consistent support of all costumer-related processes is achieved. For more than 15 years, SAP CRM has been continually improved and adjusted to new requirements and technologies. Thousands of customers from various industries use SAP CRM everywhere around the globe in many country-specific versions, languages, and currencies.
ECENTA is one of the most experienced CRM partners in the world. We have implemented SAP CRM at customers around the globe and we know how to organize a global rollout. We also know how to support a medium-sized business with specific requirements. Together with you, we develop an innovative solution, integrate it into your IT environment, and in the long run keep adjusting it to your changing business environment. Please reach out to learn more about SAP CRM On Premise.