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SAPinsider - Customer Engagement & Commerce 2017

SAPinsider - Customer Engagement & Commerce 2017 in Orlando

ECENTA is a silver sponsor at this year's SAPinsider Customer Engagement & Commerce 2017 conference. Join our experts and interact with our experts while we present the latest and greatest trends around SAP Hybris Customer Engagement & Commerce applications!

You will find us at our booth #300.

As every year, ECENTA is going to participate in the SAPinsider event which is taking place March 6-8 at the Walt Disney World Swan and Dolphin Resort in Orlando.

Customer Engagement & Commerce 2017 (formerly CRM 2017) is an annual collaboration of SAP and SAPinsider, and is definitive conference for organizations using SAP® and SAP Hybris® solutions to optimize customer engagement across sales, marketing, commerce, and service. This year's must-attend event is packed with in-depth sessions, live product demos, and interactive forums showcasing the latest updates and best practices for SAP CRM and SAP Hybris solutions.

Our close collaboration with SAPinsider this year has made it possible for us to extend a special registration discount to all of our valued clients and colleagues who have not yet registered – $300 off the on-site price. To receive your discount, you must enter the conference site through links on this email.

Of course, we will also contribute to the expert sessions. Please find an overview of topics present by our experts at ECENTA here:

  • Customer data at your fingertips — Integrating your mail system with SAP CRM and SAP Hybris Cloud for Customer by Christian Matz
  • CRM middleware — Get the inside scoop on common scenarios, enhancements, and lessons learned by Allen Roholt
  • Reporting in SAP Hybris Cloud for Customer: Which options are right for you? By Dr. Alexandra Wetz
  • Drive efficiency and growth with your sales pipeline process — from lead to order by Christian Matz
  • From casual buyer to customer for life: SAP CRM loyalty management strategies and best practices by Christian Matz
  • The best of both worlds — Integrate your social media push with SAP Contact Center and SAP Hybris Cloud for Social Engagement by Vincent Hoang
  • Strategies to provide omnichannel customer service throughout the entire customer journey by Uldis Gila

Click here for more details on our sessions.

This conference provides comprehensive education and networking opportunities for professionals who use, evaluate, deploy, and support SAP functionality for customer relationship management. You can get full details on the agenda by visiting

We hope to see you in Orlando!

Sincerely Yours,

Sebastian Jungels.